We are seeking a dedicated and enthusiastic Billing Administrator to join our team. This role is pivotal in providing exceptional service to our customers, ensuring their needs are met while fostering a positive relationship with our dealership. The ideal candidate will possess a strong background in billing, administration, book keeping, inventory control, customer service, knowledge of our products, and sales, particularly within the building material industry. Duties Process transactions accurately, including inventory, purchase orders, sales orders, payment, credit check and upselling additional services or products. Greet customers warmly and assist them with inquiries regarding Grandeur Flooring services and products. Provide detailed information about services offered, ensuring customers understand their options. Collaborate with managers, sales representatives and warehouse team to ensure seamless communication regarding customer needs. Maintain accurate records of customer interactions and transactions in the system. Skills Strong knowledge of bookkeeping, accounting principles, and inventory control is essential. Proficiency in inventory management and payment processing, with strong attention to detail in handling transactions. Ability to work collaboratively within a team environment while also being self-motivated and proactive. Strong problem-solving skills with the ability to think critically and perform effectively under pressure. Previous experience in a B2B administrative environment is preferred. Excellent customer service skills, with the ability to communicate effectively with a diverse clientele.
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