RECRUITMENT: Logistics Operator (Canada based)

Key Responsibilities
1. Shipment Operations — Air & Ocean
Handle end-to-end import and export operations for international air freight and ocean freight shipments (FCL/LCL)
Coordinate with airlines, shipping lines, co-loaders, and overseas agents to book space and confirm schedules
Prepare, check, and process shipping
documentation including bills of lading, airway bills, packing lists, and
commercial invoices
Track and monitor daily inbound and outbound shipments across all modes, proactively updating customers on status
Identify and resolve delays, discrepancies, or exceptions in a timely manner
2. Quoting & Rate Coordination
Provide freight quotations to customers across all transportation modes: air, ocean, express, trucking, and multimodal
Liaise with carriers and service providers to obtain competitive rates
Ensure quotes are accurate, timely, and aligned with current market rates and company margin guidelines
3. Trucking & Last-Mile Coordination
Dispatch outbound shipments and schedule pickups and deliveries with truck operators
Serve as the liaison between customers and trucking partners to ensure smooth door-to-door coordination
Monitor trucking schedules and address any delays or operational issues proactively
4. Customer Service & Communication
Maintain clear and professional communication with customers, providing shipment updates and handling inquiries
Build strong working relationships with clients, carriers, agents, and vendors
Respond promptly to customer requests and ensure a high level of service satisfaction
5. Administrative & Ad Hoc Duties
Maintain accurate and up-to-date records of all shipment activities in internal systems
Support management with reports, data, and operational insights as required
Perform additional duties as assigned to support team and business objectives
Requirements & Qualifications
Required Qualifications
Minimum 2+ year of experience in freight forwarding, logistics, or international supply chain operations
Working knowledge of international air freight, ocean freight (FCL/LCL), trucking, and express operations
Familiar with key shipping documentation: Bill of Lading, Airway Bill, Packing List, Commercial Invoice, etc.
Strong time management skills with the ability to prioritize tasks and meet deadlines
Detail-oriented, organized, and capable of managing multiple shipments simultaneously
Preferred / Nice to Have
Experience using freight management systems (TMS) or logistics software
Familiarity with Incoterms, customs procedures, and trade compliance basics
Experience working with overseas agents, airlines, or shipping lines
Ability to work independently in a remote environment with minimal supervision
English-Chinese bilingual communication is a strong advantage
How to Apply
If you are passionate about logistics operations and
ready to contribute to a growing international freight forwarding team, we
would love to hear from you!
Submit your CV via:
Email: 点击此处邮箱联系 | 点击此处邮箱联系
We review applications on a rolling basis. Candidates
with hands-on freight operations experience and strong English & Chinese
proficiency are encouraged to apply early.