招聘销售 Account sales representative

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Connex Electric is a company deliver safe, reliable and scalable electrical system and solutions. We are seeking a customer-focused Account Sales Representative to join our team. In this role, you will serve as the primary point of contact for our distribution accounts—answering inquiries, recommending the right products, preparing quotes, and processing orders from
start to finish. You will also play a key role in growing our business by developing new accounts while working closely with internal teams to ensure seamless service.
If you enjoy building relationships, solving problems for customers, and working in a collaborative environment, this role is for you.
Key Responsibilities
Customer Service & Sales Support
Respondpromptly and professionally to customer inquiries via phone, email, and
in-person
Help customers identify and choose the correct items based on their needs,
specifications, and budget
Provide accurate price quotes and follow up to convert quotes into orders
Confirm product availability, pricing, and lead times; coordinate deliveries with
warehouse and logistics
Maintain accurate and up-to-date customer records, activity, and pipeline in the
system
Support outside sales and fellow account managers as needed
Account Management & Growth
Manage a portfolio of existing distribution and dealer accounts
Develop annual sales plans, targets, and growth strategies for assigned accounts
Build and maintain relationships with general managers, and purchasing managers
Forecast demand and manage the sales pipeline
Monitor account performance and identify opportunities to grow sales
Prospectand develop new accounts through outreach, phone/email prospecting, and
relationship building
Serve as the primary point of contact for assigned accounts, ensuring high satisfaction and retention
Handle escalations, resolve issues, and manage major projects through to completion
Internal Collaboration
Communicate
customer requirements, order status, and issues clearly to internal teams (warehouse, purchasing, logistics, finance)
Coordinate manufacturers, distributors, and internal teams to meet customer needs
Work closely with purchasing to confirm stock availability and lead times
Partner with the sales team to share leads, market feedback, and account insights
Identify new products and market opportunities, and share intelligence with product
and operations teams
Escalate complex customer issues to management or relevant departments as needed
Travel & Market Presence
Travel to customer and distributor locations as required to build relationships
and support major opportunities
Qualifications
3+ years of experience in distribution sales, inside sales, account
management, or a related role
Proficiency with ERP/CRM systems (e.g., SAP, NetSuite, Salesforce, HubSpot)
Strong negotiation, communication, and relationship-building skills
Proven ability to manage multiple accounts and priorities in a fast-paced environment
Comfortable with both strategic account planning and high-volume day-to-day order
handling
Post-secondary education in business, sales, or a related field (or equivalent experience)
Valid driver's license and willingness to travel
Key Performance Indicators
Revenue and gross margin performance
New business development and distributor growth
Market share within assigned territory
Quote-to-order conversion rate
Order volume and accuracy
Response time and customer satisfaction scores
Account retention
Benefits:
Dental care
Extended health care
Life insurance
Paid time off
Vision care
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